BigCommerce | Quantity & Price Are Not Syncing Properly | Voters

BigCommerce | Quantity & Price Are Not Syncing Properly

closed

Ben East

Quantity and Price is not synced from BigCommerce to CommentSold as expected and shops have to manually change the values of a lot of products as a result.

November 15, 2018

Ben East

marked this post as

closed

Melissa Warner

Yes. Only my few items with variants are crossing over correctly with qty and price. My products without variants are not pulling qty & price into CS. I have to manually enter that info, which means my stock is off between both systems. If the integration piece doesn’t work, I’ll need to downgrade to the startup plan. Thanks.

https://app.intercom.io/a/apps/c3j24v96/inbox/inbox/all/conversations/20224037253

Ben East

marked this post as

in progress

We're working on a way to filter out orders that are not synced from those that are so you can easily see what has synced and what has not. That way you can make sure they are synced properly.

Ben East

Merged in a post:

CS orders not syncing to BigCommerce

Melissa Warner

none of the boutiques orders are showing up in BC

December 11, 2018

Daily User

Please fix this!!we have been having this issue for over 2 months.

Melissa Warner

When a customer places an order on CS it needs to send over to BC as well so they can fulfill on BC instead of CS

Melissa Warner

ellebellboutique and thepinkbuffalo

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