Investigate Image Deletion
C
Crystal Lark
What is the shop or customer experiencing: When shop added the products in their new collection some of the product's images got deleted
What is the expected behavior: It should not be delete when you add products in collection
What error messages are there: No Error
Did you replicate: Replicated in my dashboard and with me it's not happen
What settings were checked:
Checked the products
Checked the shop logs
Checked the images over the variants
Asked if shop deleted the images from their products, according to shop she just add the products in collection
Provide examples:
Collection: PINK FRIDAY COLLECTION 20%OFF
Products: 2058, 2057
Additional details: When I checked the logs and according to logs shop deleted the images, but according to shop she did not delete, and I can see under shop logs it appears on same time shop deleted multiple products images