Live Overview - Comments Not Showing
complete
Madeline Wareing
complete
Hey friends!
We have deployed a fix that will run a comment harvester every minute while live, in case there are any issues with the webhooks from FaceBook.
If you have any examples of this happening, please come in to chat so we can gather examples for the devs to look into.
Chelsea
Shop: Lisa experienced this on 3/1. Live shows on FB page, but CS overview shows linking and no comments are showing in CS.
K
Kelly Regier
FB comments still not showing on the live overview
Jaclyn Sanborn
Shop: The Cherry Pit is reporting that part way through the live the comments stop loading, and comments that they send from the overview screen stop posting to FB as well.
Jaclyn Sanborn
Shop: The Twisted String is not seeing FB comments in the overview screen.
Jaclyn Sanborn
Vegas Envy Jewelry also experiencing a version of this. Some comments are showing in the overview but not all of them. Refreshing doesn't help.
Samantha
willapaprinting is experiencing the same issue
Brianna Vasquez
Lorie Lynn's doing a test live on her group. No comments are being show on overview.
Kristie Belton
Shop madbs showing a lot of comments on the live but only 3 on the overview. Tried refreshing and using chrome.
Madeline Wareing
in progress
The team is still continuing to investigate this issue
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