CTL - Split orders are NOT splitting the funds which does not allow a refund | Voters

CTL - Split orders are NOT splitting the funds which does not allow a refund

complete

Melissa Warner

When a boutique splits an order all of the sale goes under one order. If you need to refund an item you are not able to do so since all of the sale goes under one single order. Boutique reporting: Rush, Boutique employee reporting- Jana Stout.

December 19, 2018

Lindsey Schocke

marked this post as

complete

November 18, 2020

Lindsey Schocke

marked this post as

open

November 3, 2020

Brandon Kruse

marked this post as

closed

This is going to be a really tricky one to do - and I don't think we will be able to get it done in tier-2

I have noted this in our upcoming dev sprint to talk about to see if there is a better way to manage this going forward

Brandon Kruse

This is going to be a really tricky one to fix because of how the payments are structured!

Ben East

This is still happening.

Ben East

marked this post as

under review

Melissa Warner

Ben East - > Got another report on this today that is happening still. Boutique blushingcactusboutique Order 2249 / 2248 - 2249 shows $0

Melissa Warner

When an order is split the $$ needs to be split as well so they can refund as appropriate without manually having to apply the credit back to the customer.

Melissa Warner