CTL - X App refunds via PayPal
complete
M
Melissa Warner
complete
This has been completed. You can now refund PayPal + App orders through CS directly.
L
Lindsey Schocke
Brandon Kruse
in progress
We have the partnership agreement finally signed - so we are starting the SDK implementation now
This will be a lot more than app refunds. It'll also be waitlist authorization and comment charge!
J
Jordan Loebach
Please let this happen!
Jenny Stilley
Is there any update on this? There's no way for me to accurately track sales tax and financials when I have to do refunds outside of the system. How do people handle this currently? Is there some workaround for sales tax reporting?
Mandy Holker
Jenny Stilley: I've been helping escalate this for you! It will be solved with the new PayPal API integration. For now, you can update the tax document within Avalara after the return is processed for PP/App orders that do get refunded.
Emily Novak
Is there any status on when this can be fixed? Just concerned with it with the new Loyalty Program since we have to go through Paypal manually and do it. Also, then the customer never receives an automatic return email when we have to go through Paypal
Brandon Kruse
planned
We are working with PayPal on this.
We just got accepted into their closed program to integrate their secret SDK, which will allow us to do refunds AND waitlist authorization!
T
Tim or Meghan Banach
Update?
Brandon Kruse
under review
Load More
→