CTL - FaceBook Group Posts not appearing on manual link to post window
complete
Shop is posting products on their FaceBook group directly, so that they can manually link them and have a fit video show up on the app. But the posts are not appearing on the "Link to post" pop up for their FaceBook Group. Shop has tried posting several different times, even scheduling a post and trying different admin accounts to post from, but the posts are not appearing to manually link. We were able to get them to autolink by commenting on a post.
Melissa Warner
complete
This should be completed - All posts should show when trying to manually link them.
Madeline Wareing
The team now believes there is a way to fix this without involving Facebook directly. They are working on the solution and we'll keep you updated!
Ashley Martin
UPDATE: After further investigation, our dev team determined that the root of this issue lies with Facebook. We have opened up a FB bug request so they can investigate further.
Lisa Thompson
I hope this gets fixed soon! Just started happening for me yesterday. :(
Bryan D'Avella
Ivie Lola Experiencing. Tried posting fit video, cannot link,
Beau Peregoy
wildwolvesboutique is experiencing this. Their post only appears on Facebook when searched by a non-admin
Jaclyn Sanborn
Shop: Inherit Clothing Company
Same issue, made a post with a video and it's not autolinking or appearing as an option to manually link.
Shannon Wood
Shop: 2313 Glitter Ave
Post took 6 hours to finally link over the weekend. Will add more sku's as we catch them.
Jaclyn Sanborn
Shop: Dream Chasers Boutique
Posts with videos aren't auto linking or appearing as an option to manually link. We were able to get the autolink to work by commenting on the post.
Amanda Schaeffer
Shop: BelleBrook Boutique
Shop is unable to have videos appear in the app since they are not appearing on "Link to Post" for manual linking.
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