A customer was able to order a product through the mobile app even though the shop hadn’t posted it to the app or webstore. The shop’s logs show no record of the product ever being posted to or removed from the app, so there’s no way to tell how the customer found it or when it was available.

If you’ve had an app order come through for a product you didn’t have posted, or noticed products disappearing from the app without a log entry, add your vote and a quick note about what you saw.