Shoppers using Apple devices will now need to update to iOS 15 or greater to continue receiving mobile app updates. Shoppers will still be able to access version 2.21 of your app when using iOS 14, so no shopper's access to the mobile app will be interrupted with this change. Push notifications will continue without interruption for devices on iOS 14.

We don't anticipate this to impact a large number of shoppers, as our records indicate less than 3% are still using iOS 14.

To receive future updates, you may need to encourage your shoppers to upgrade to the latest version of iOS. To proactively communicate this change, we recommend verbally reminding your audience during a live sale or making a social post.

Recommended language: "Please remember to upgrade your Apple Devices to iOS 15 or greater to see the most recent version of our mobile app!"

Shoppers can update to iOS 15 or greater by going to on their Apple device. They can then select to download the most recent version of iOS.

In supporting only iOS 15 or greater, we can take advantage of Apple's updated functionality and deliver a smoother shopper experience on the mobile app.

When adding new products to your inventory, you now have the ability to assign them to a category. Product categories allow you to organize your products into groups, similar to webstore and mobile app collections.

How do these vary from Collections? Categories are standard classifications primarily used for other integrations and data purposes for product identification. Collections are for general organization of coupons and sales, and are completely controlled by you to improve your shopper’s experience.

Check out this article in our Help Center to learn more about adding categories to your products (pro tip: you can bulk assign existing products)!

Navigate to the tab and select . The Product Category section is visible on the right side of the product detail page.

Why We Love It

Product Categories will feed additional data fields into Google Merchant Center and Klaviyo. This feature is also a major building block for additional features we have planned for later this year!

Need to access your CS Payments funds ASAP?

With Instant Payouts, you can instantly request and send up to $1,000 a day to a supported debit card any day or time, including weekends and holidays.

Funds typically appear in the associated bank account within an hour! This feature is exclusively available for shops on CS Payments, and Instant Payouts are subject to a 1% fee.

To request a CS Payments Instant Payout, you must have:

Select from the options listed at the top of the page in your CommentSold dashboard. Then, select in the top-right corner of the page.

Faster payouts are a frequently requested feature for CS Payments. This option allows you to quickly access funds when you need it most!

We've added four new reports to help you notice when certain shoppers are starting to buy more- or when their spending is slowing down.

For more information on these reports, check out this article in our Help Center.

Navigate to

Note: If your report is blank, you may not have any qualifying "star" customers. If no shoppers have spent $1,000 in the last 180 days, no Shooting Stars exist for your shop.

These new reports make it easier to see which Shoppers are the most impactful to your business, allowing you to give additional support or love to your rising stars!

For retailers working with a third-party marketing partner (or have a strong understanding of Google Analytics), this update allows you to enter your Measurement Protocol API. This API allows for more in-depth insight into customer purchase events.

For information on how to enable additional GA4 events via Measurement Protocol API, please reference our help center documentation here.

Google Analytics helps you can track the virtual locations your shoppers come from (such as linked ads, social media, web searches), analyze your shoppers' behavior on your site, and gain insight on conversion rates.

In response to multiple error reports, we have removed the checkboxes on product selections that allowed for bulk editing. We will be looking to bring back the bulk edit functionality in the future with added safeguards against bulk deletion. However, this update is a short term solution to protect your inventory during the busiest time of the year!

You'll notice this update on the tab.

We received multiple reports from customers accidentally deleting a significant batch of products, which required manual updating to fix. This update eliminates the risk associated with deleting a large group of products.

We've released a new integration with Google Merchant Center to manage how your product inventory appears on Google Search.

For more information on using Google Merchant Center, check out this article in our Help Center.

Google Merchant Center makes it easy to reach thousands of Shoppers each day across Search, Shopping, YouTube, and the web!

Enabling First Paid, First Serve will now disable cart timers everywhere.

To enable First Paid, First Served, navigate to .

You will also see this change in . If FPFS is enabled, it will show that cart timers are disabled under this setting.

If FPFS is enabled for a specific customer, that customer will no longer see a cart timer when shopping on your webstore or mobile app.

When FPFS is enabled, shopper will see an “Item not reserved” message in checkout across Webstore, mobile, etc.

When using First Paid, First Served, cart timers do not apply and can be confusing for shoppers if visible. In the past, many of our shops changed the cart timer to a large value to work around the expiration timers.

Therefore, removing these timers for FPFS improves the shopper's experience. You no longer need to change the cart expiration timers to a large value to simulate removing expiration timers!

We have simplified the mobile app request flow! Instead of multiple steps on multiple tabs, the request form is a single, streamlined page.

Check out the updated Help Center article here for more information about the new flow.

By streamlining this process, we hope to expedite our app turnaround times. This update also makes requesting a mobile app easier than ever!

You can now customize the text in the referral modal on your Webstore!

Navigate to . Then, select from the dropdown menu.

A referral program is a great way to leverage loyalty, acquire new customers, and grow revenue. This update allows you to customize this section to fit your brand and promote your program!

You now have the option to exclude product descriptions from the search query on your mobile app and webstore! This is a setting you will need to disable if you would like to exclude keywords from product descriptions from your search results.

To exclude product descriptions from your search results, navigate to the bottom of Webstore Content > Preferences. Search product descriptions for mobile & webstore is enabled by default, so to exclude them, you’ll need to toggle the switch to Disabled.

When a shopper utilizes the search feature, it searches several fields including product description. Therefore, if a shopper searches for “jeans”, the search could display tops as well if the product description reads “pairs well with jeans.” The ability to exclude these descriptions from search results can help reduce shopper confusion and serve more relevant products.

You will now see an Adjusted Revenue value on the Live History. Adjusted Revenue is the total revenue collected minus taxes, shipping, store credit, and coupons. This column can provide a better idea of how much money your live sale generated.

To view your Adjusted Revenue, navigate to Live > Live History. Then, select the name of the live sale. In the Summary section, you will now see a value for Adjusted Revenue.

This is a quick way to determine your revenue per live sale if you pay models or hosts based on revenue!

We have added columns for Price and Potential Revenue to individual items in the expanded view of the Product Selection display.

Navigate to Products then select the + next to the Product Selection to expand it. You’ll now see Price and Potential Revenue next to each item.

This update makes it easy to see the breakdown of prices and potential revenue for each item within a Product Selection.

CommentSold has officially launched our Point of Sale System! With a fully integrated back end, you can save time and labor on lengthy workarounds or system disconnects.

To get started with CommentSold POS, you must first be on CS Payments. Contact our Chat Support team to enroll!

To learn more about our POS requirements and where to order your card reader, check out this article in our Help Center.

With our POS, you can simplify your fulfillment process with a single inventory management system while creating a better buying experience for your shoppers' online and in-store transactions.

You can now filter products by a specific warehouse location.

Navigate to the tab and select the button. Scroll down to the section.

This update makes it simple to locate which products are available for a specific location for better inventory management.

Waitlists can now be filtered by collection!

To filter a waitlist by collection, navigate to the tab. Then, select the Filters button. At the bottom of the modal, you will now see the option to choose a collection.

This update makes it easy to find popular items when reordering for a specific brand!

When adding or editing a new product on the tab, we have added a new dropdown menu to the brand field. This menu will allow you to filter down your brands or add a new one if needed.

To view this menu, navigate to the tab and select the button. From there, scroll down to the SKU/BRAND INFO section and select the Brand field to open the dropdown menu.

This update reduces the likelihood of misspelling or entering a similar brand name, which can affect certain reports (such as Returns by Brand).

You can now enable First Paid First Serve Mode for specific customers while keeping First Paid First Serve Mode disabled for your other customers.

To enable First Paid First Serve Mode by customer, visit the Customers tab, then click on the customer name. Find the “Enable Forced First Paid First Serve Mode” toggle, and turn it on.

You’ll also see a new filter on the customer list to view only customers who have “Forced First Serve First Pay Mode” enabled.

When certain customers repeatedly cart items but never check out, it can be frustrating. If inventory is low, this can also prevent other shoppers from purchasing the product when they’re most excited about it (and most likely to buy)!

This feature allows shops to flag specific customers as first paid first serve only. When enabled, if the customer carts an item, they won't be reserving its inventory until they complete the checkout process.