Feature Requests

Shops would like the option to be able to select how items show on "Search" for mobile app - * Option to sort by Date posted to app * Option to sort by relevance score * Option to sort by inventory added date

Shop would like a feature where they can set a cart minimum for shipping to be offered at all. This would allow them not to waste money on shipping for low value orders.

Originally under Reporting>Waitlist, you were able to see images and SKUs and you had a search bar available to search for a particular SKU that you were looking for. Additionally you can no longer click the customer name to view their customer profile. That functionality has been removed in the new Reporting and the Shops would like it back for ease of use on the fly during lives.

Currently, users are able to create multiple accounts with the same email. This allows them to use first time purchase coupons multiple times. Even blocking isn't tied to the email, it is tied to the device. We would like to see customers blocked from using the same email, giving them an error message when they try to create a new account.

Shop would like the option to be able to click a link in an email for deep linking from https + custom schema URLS

Confirm there are not already settings or features that do what the shop is asking for- Currently, CS does not support automatically broadcasting pre-recorded live sales to Facebook simultaneously. The only available workaround is for the shop owner to manually download the video from Live History and upload it directly to Facebook. What does the shop want the product to do- The shop wants pre-recorded live sales to post directly and automatically to Facebook at the scheduled time, in addition to broadcasting on the app, without requiring manual downloading and uploading. Why/how would it improve sales or efficiency- Many of the shop's customers rely on Facebook notifications to know when a live stream is happening before switching over to shop on the app. Automatically posting pre-recorded lives to Facebook would restore expected audience engagement and viewer traffic, resulting in higher sales without adding extra manual steps for the seller.

Confirm there are not already settings or features that do what the shop is asking for. Currently, the shop lacks a feature that allows customers to opt for local pickup when participating in or winning an auction. What does the shop want the product to do? The shop needs a feature that allows auction winners to choose "Local Pickup" as a delivery option during checkout. Why/how would it improve sales or efficiency? The shop wants to enable a local pickup option for auction winners. This will eliminate shipping fees for local buyers and allow the shop to host auctions specifically tailored for the local community.

Confirm there are not already settings or features that do what the shop is asking for. There is currently no native feature that enforces a global, cross-channel purchase limit per customer account across both web and mobile app platforms. What does the shop want the product to do? Per-Customer Historical Limits: Allow Shop to set a hard limit (e.g., maximum 2 units) for a specific product SKU per individual customer account. Why/how would it improve sales or efficiency? Prevents Scalping & Reselling: Ensures high-demand, limited-edition, or heavily discounted items are distributed fairly among genuine retail customers rather than bought in bulk by resellers or bots.

Confirm there are not already settings or features that do what the shop is asking for- Confirmed. CommentSold does not currently have a feature or filter to archive, delete, or hide specific individual orders (such as returned or unreceived dropship orders) from the active Orders/Fulfillment tab while preserving underlying sales reports. What does the shop want the product to do- The shop wants the ability to remove, archive, or filter out unfulfilled, returned, or unreceived dropship orders from their primary fulfillment queue so that only actionable open orders are visible. Why/how would it improve sales or efficiency- It would significantly improve daily fulfillment efficiency by eliminating dashboard clutter. Shop can instantly see open orders without distraction or confusion, reducing time spent manually verifying stagnant orders and ensuring no real orders are missed.

Confirm there are not already settings or features that do what the shop is asking for- Confirmed. CommentSold does not currently offer a native product builder feature, custom file/image uploads at checkout, or shared inventory pooling across multiple separate product listings. What does the shop want the product to do- The shop wants a customer-facing product builder that allows buyers to customize their purchase on their end, specifically by selecting a design image first and then choosing their preferred t-shirt color and size during checkout, all linked to a single blank garment inventory pool. Why/how would it improve sales or efficiency- It would increase sales by offering customers a personalized shopping experience (choosing their preferred shirt color for any design) while driving operational efficiency. It prevents overselling by keeping inventory counts accurate in real time and eliminates the risk of promising unavailable stock to customers.