Feature Requests

The boutique would like to be able to send a link the customers for the pre-recorded live sales or scheduled live feature to send notif to customers when it goes live etc

Confirm there are not already settings or features that do what the shop is asking for.- Confirmed. While the Inventory Log displays manual adjustments and reason codes on-screen, there is currently no option to export or download this data as a CSV. The downloadable Inventory Snapshots only show starting and ending balances without isolating manual removals or adjustment reasons (e.g., stolen or damaged items). What does the shop want the product to do:- The shop wants an export/download feature added to the Inventory Log (or a dedicated downloadable CSV report under Reporting > CSV) that includes: Manual inventory count adjustments The specific reason codes entered by the merchant (e.g., "Stolen," "Damaged," "Written Off") Date, time, and item details for each adjustment Why/how would it improve sales or efficiency:- Time Savings & Efficiency: Eliminates the tedious, manual work of calculating variance across multiple Inventory Snapshot CSVs or manually copying data off the screen. Accurate Accounting & Tax Reporting: Allows shops to quickly pull downloadable shrinkage and theft logs required for tax write-offs, end-of-year audits, and financial reporting. Better Inventory Insights: Helps merchants easily identify shrinkage trends and track lost inventory to make informed purchasing and security decisions.

Confirm there are not already settings or features that do what the shop is asking for. I can confirm there is no existing feature for this. While my testing on my test account proved that posting or removing a single product manually generates the correct shop logs, the system currently fails to generate individual, product-specific logs when items are added, deleted, or removed from the app via bulk actions. What does the shop want the product to do? The system needs to generate an individual shop log for each specific product whenever a bulk action (such as bulk add, bulk delete, or bulk remove from app) is performed. For example, if a shop bulk-removes 50 items from the app, the system should log that removal action on the individual history of all 50 items, making it easily searchable under the shop's logs Why/how would it improve sales or efficiency? Operational Efficiency: It will drastically reduce the time spent investigating discrepancies. Currently, support and shop owners cannot easily verify when a specific item was included in a bulk removal, leading to prolonged investigations when "ghost" orders occur. Inventory & Sales Integrity: By having a clear audit trail for bulk actions, shops can confidently manage large inventories without fear of overselling products they believe were taken down. This prevents canceled orders, refunds, and negative customer experiences, ultimately protecting the shop's sales reputation.

Confirm there are not already settings or features that do what the shop is asking for. Yes, confirmed What does the shop want the product to do? The shop wants Comment sold to have the feature to hand Key cards without using a card reader. Why/how would it improve sales or efficiency? Shop is specialty business that sells on TV, live streams and social platforms, and are using two different systems for their shop as the systems have different features, and with CS Pos, it will save them from using two different systems for their business

Confirm there are not already settings or features that do what the shop is asking for- Confirmed. Currently, the system allows shoppers to manually increase the item quantity within the cart view beyond the available inventory. While checkout is successfully blocked, there are no existing settings in the dashboard to cap or prevent the quantity adjustment directly within the cart interface. What does the shop want the product to do? The shop wants the cart to prevent customers from adding or adjusting item quantities beyond what is currently in stock. If an item has only 1 unit available, the cart should restrict the shopper from increasing the quantity to 2 or more before they reach checkout. Why/how would it improve sales or efficiency? This would significantly improve the customer experience by preventing frustration and confusion. When shoppers are allowed to add out-of-stock quantities to their cart, only to be blocked later at checkout, it creates a disruptive, negative shopping experience. Preventing this upfront manages buyer expectations, creates a smoother flow, and prevents the store owner from dealing with customer inquiries or complaints about blocked checkouts.

Confirm there are not already settings or features that do what the shop is asking for- Confirm we dont have the option for this yet. What does the shop want the product to do? In the main CS dashboard under the monthly payment goal section shop want the monthly goal progress amount font size to be less than the earned amount. Why/how would it improve sales or efficiency? Shop majorly focuses on the earned amount rather then the goal amount, so they want it to be much bigger then the goal amount.

Often, when an item sells out, customers do not particularly want to be on a "waitlist". Or once an item is in-stock and drops into their cart, they remove it because they don't understand why it was added, or don't want it anymore. This results in lost sales. I would love the ability to allow Pre-Ordering when an item reaches 0 inventory. (This would not be a specific number, but might need a min/max field to trigger notifications? And possibly an option "Estimated wait-time"?) Each Product would need the ability to turn on/off the pre-order option. Then, when an item sells-out, (if the product is enabled for Pre-Order), customers would have the choice of either Pre-ordering and dropping the item into their cart and paying.... or Waitlisting, and being notified when it is in stock. (This option would keep it out of their cart, and it would only drop into their cart when inventory was received, and pre-order (paid) orders were filled. )

When a shop wishes to disconnect from Facebook and no longer use it with our platform, a warning banner appears that can not be dismissed that states the shop must connect their Facebook account. Facebook is not a requirement to run our system, and so the banner should not be a permanent warning as if it is required.

Shop would like to offer a free gift card with purchase.

The ability to refund people without me losing 5%. This is a killer one and can take down newer small businesses. Who can afford to lose 5% on every refund. Not all customer want credit.