Feature Requests

Confirm there are not already settings or features that do what the shop is asking for- Standard e-commerce platforms do not have built-in settings to identify the personal names or contact details of anonymous browsers who haven't logged in, as privacy laws and technical limitations generally only allow for tracking anonymous IP addresses or "abandoned cart" data once a guest has manually entered their email address. What does the shop want the product to do- The shop wants the product to act as a comprehensive surveillance and lead-capture system that de-anonymizes visitors to reveal their identities without a login, generates a "guest list" of everyone browsing specific products, and tracks local competitors who may be viewing the app to replicate and steal product designs for their own benefit. Why/how would it improve sales or efficiency- This would improve efficiency by allowing the shop to proactively convert window shoppers into customers through targeted follow-ups and would protect sales by identifying and blocking local "copycats," ensuring that unique products aren't being replicated and sold elsewhere in the community.

Confirm there are not already settings or features that do what the shop is asking for: Confirm there are not already settings or features that do what the shop is asking for. I have confirmed that there is currently no native option to delete specific color variants directly within the New Product Screen. Once a variant is generated, it cannot be removed from this view. What does the shop want the product to do? The shop wants to Delete or Remove color variants while product creation or after product creation. Why/how would it improve sales or efficiency? This allows shops to immediately remove variants that are out of stock or discontinued, preventing them from accidentally publishing unavailable items.

Confirm there are not already settings or features that do what the shop is asking for. Yes, there are not any setting for it currently. Shop want to know as why the deleted product variant is still showing if they search the product SKU in the product catalog page, and see the product inventory just from that page, it will show the total count of all the products variants on it. So, as the product variants are already deleted so they should not show there. Shop also reported that if the deleted variants are showing up when they are printing the tags for them. As the product variants is already deleted so it should not show up there. Shop also reported that if in the inventory section of the product if we update the the quantity for the product using replace all at once then it is also updating the same product quantity for the deleted variants also. As the archiving/ deleting is a newer function, so it still does not have this feature to hide the inventory count of the product if we search the product on the products catalog page. And the same with the Product tag being printed. What does the shop want the product to do? Shop want to make sure, if the product is searched in the product catalog page, the product should not show the deleted product inventory count in the total inventory count and it should not be visible there. Shop want to make sure, if the product tags are printed the deleted variants tag should not be printed. Shop want to make sure, if the product variant is already deleted, and if they update the product inventory count using the replace all feature which comes up after openign the product details in the inventory section. It should not update the quantity for deleted product variants. Why/how would it improve sales or efficiency? It would be helpful in clarifying and managing correct inventory count. If this feature request is applied/created, it will help shop in making sure they are only updating the quantity for the available variants not the deleted one.

TikTok released Countdown Bidding, a temporary auction item feature in June 2025. It allows shops to sell things on the fly as auction items. We do not yet fully support this feature, but for FabD Boutique that have been using it, it has been pulling over orders into CS incorrectly. Shops would like to start to be able to use with feature with CS properly and for orders to reflect as expected.

1- Confirm there are not already settings or features that do what the shop is asking for- Confirmed. There is currently no feature that allows a shop to automatically apply Package Presets (like the Priority Padded Flat Rate Envelope) when processing labels in Bulk since we have launch flex labels How does it actually works– Currently to apply the flex label preset we have to go on the fulfillment tab of th cs dashboard then to fulfill and create the labels we have to use the scanner but shop don’t want to use this as it consumes more time to fulfill the order one by one. While the shop can "Bulk Create" labels, the system only applies the Default package setting. Even when the shop manually enter the specific dimensions and weight for every order then also it does not trigger the flat-rate pricing correctly. 2- What does the shop want the product to do- The shop wants the ability to apply Package Presets during the Bulk Label creation process without being forced to use a scanner. Specifically, they want to: Select a group of orders in the order/ fulfillment tab. Then click on the create label which is in the top right corner of the Order/fulfillment tab Choose a saved preset (e.g., "Padded Flat Rate Envelope") from a dropdown or have it automatically applied based on the bulk selection. Have the system calculate the uniform flat-rate price for all selected orders instantlybased on the dimension entered of the preset, regardless of minor weight differences or different destinations. 3- Why/how would it improve sales or efficiency- This update will significantly streamline order fulfillment. By allowing shops to apply pre-configured settings to batches of orders, we eliminate the need for individual product scanning or manual input for Flex Labels, drastically reducing processing time per shipment. Faster label generation leads to faster shipping times, which is critical for maintaining trust during high-volume sales events.

Feature: Implement a specialized Auction Mode for Live sessions. Unlike standard checkout, this mode introduces a competitive bidding environment where items are sold via a countdown timer. Crucially, a "Buy Now" option remains available to sell remaining stock at retail price simultaneously without ending the auction until inventory is depleted. Business Benefits Operational Speed: Shop owners save time by setting one price for 100 items instead of 100 prices. Urgency & FOMO: The combination of a ticking clock and seeing inventory drop from "Buy Now" users creates a high-pressure environment that accelerates sales. Higher Margins: Whole-number bidding removes the "cent-skipping" friction, encouraging users to jump by larger increments (e.g., $5 to $10 instead of $5.01).

Confirm there are not already settings or features that do what the shop is asking for: No What does the shop want the product to do: Ability to sell Physical Gift Cards through the POS and getting physical gift cards for people. Why/how would it improve sales or efficiency: Since the shop already has digital gift cards set up, allowing them to be sold via POS bridges the gap between online and physical stores. It ensures that a customer can buy a card at the brick-and-mortar location and the recipient can use it anywhere online or in-person creating a unified brand experience.

Option to delete Dropship Products from Products Tab,

Shop states that the "Refund Order" button is not clear enough for employees who are making mistakes to click on this option for refunds as opposed to each individual product. These refunds can not be reversed, these mistakes can not afford to be made. They would like this button to be called something else for clarity's sake: "Refund Everything In Order"

Confirm there are not already settings or features that do what the shop is asking for : Current system behavior is it automatically prioritizes video snippets from the oldest live sales. To display more relevant content, the shop must manually override these selections, or they can manually upload the video to have the featured one. What does the shop want the product to do? Implement a "Most Recent First" automation toggle for featured videos as they do not want to do it manually. As soon as a new video is published from the live, it replaces the oldest one in the shop's featured slot automatically. Why/how would it improve sales or efficiency? Eliminates the time-consuming manual updates currently required to keep content fresh.