Bugs

Reporting tab failing to generate CSV reports and send emails
What is the shop or customer experiencing? Multiple shops are experiencing failures when trying to generate reports in both the new Reporting tab and the Legacy Reporting section. Specific issues reported: New Reporting Tab: Generating a CSV report fails with error: “We could not generate this report. Try a shorter date range, or contact support if it keeps failing.” Report generation gets stuck on status: “Queued ... Keep this page open, or use Email to have it sent to you instead.” The Email delivery option is not delivering the generated reports to the users' inboxes. Legacy Reporting Tab: While specific individual reports can still be accessed, selecting the "All" button triggers a “Failed To Generate” error. Expected Behavior: CSV reports should generate cleanly without throwing errors or getting stuck in queue. The "Email" report delivery function should reliably deliver report emails to shop accounts. Clicking the "All" section under Legacy Reporting should generate and display the report data as expected. Did you replicate : Replicated on a test/support account. Attempting to generate a report resulted in the “Queued ... Keep this page open, or use Email to have it sent to you instead” state. Verified workaround: Shops can currently access specific report data using the Legacy Reporting tab (except when clicking the "All" button, which fails). Verified date range selections are correct across multiple shops and confirmed via user screenshots.
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