Customer Charged But Order Not Created
R
Rolling Ranch Boutique
What is the shop or customer experiencing? Shop informed that the amount got deducted from customer apple pay and the order is not generated/created.
What is the expected behavior? If the customer paid for an order and the amount got deducted then the order should be generated or created.
What error messages are there? No error message
Did you replicate? We are unable to replicate and unable to find any order.
What settings were checked? Customer Account and Order/Fulfilment
Provide examples, sku, order #, customer names, and screenshots where possible. Customer Name: Terri White
Email: Terwhite_82@yahoo.com