Customer Is Having Issue While Clicking On Subscribe
M
Mindy Stockman
What is the shop or customer experiencing? Shop came stating that their customer is having issue with subscription. Customer wants Gummies, Sleep, 750mg, But when they select this variant and then hits subscribe and save, It changes with a different variant color. However, If they did it with the one time purchase, It is showing the correct item with correct variant.
What is the expected behavior? Customer should be able to hit the subscribe button with the correct variant.
What error messages are there? NA
Did you replicate? Yes. I replicate it from my end and I am getting the same as the customer is getting. Wrong variant when hit subscribe and save.
What settings were checked? I have checked the products details, Checked the subscription column. Also I download the shop app and replicate on my end. I get the same issue as the customer.
Provide examples, sku, order #, customer names, and screenshots where possible. SKU: GUMMIES