What is the shop or customer experiencing? Customers are unable to create an account getting spinning wheel error

What error messages are there? just spinning wheel

Did you replicate? unable to replicate as website is not working on our end also when we raised cs team replicated and found the same error

What settings were checked? Checked the custom domain and found that it's setup also we ask for the DNS records found that it was setup incorrect, also we checked the site creator is also not working

Provide examples: Shop name- Covered Boutique

Domain name: https://coveredboutique.com/store