What is the shop or customer experiencing: The shop is unable to delete gift cards that are in "Disabled" status. These cards are currently being included in the shop’s Total Redeemable Gift Card Amount, causing the reporting to show a much higher liability than what is actually available for use. The merchant needs these removed so their financial data reflects the true balance.
What is the expected behavior: The Gift card with a disabled status should be either fully deleted from the system or it should be excluded from the Redeem Amount calculations in the Gift Cards tab.
What error messages are there: N/A
Did you replicate: N/A
What settings were checked: I have checked the gift card section by clicking on three dots of disabled gift cards to see if we can manually delete them.
Created by Shabab Anwar
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