Exact product titles not matching results in search
m
marina@torireese.com
What is the shop or customer experiencing: When searching for exact product titles, the correct/matching product is not appearing in the search results.
What is the expected behavior: Searching for any product title should consistently display the exact matching product in the search results.
What error messages are there: no error
Did you replicate: Yes, I replicated the issue on the Sandbox. I created a new product and published it to the webstore, but when attempting to search for its exact title, the product does not appear in the search results.
What settings were checked:
Checked product is published
Checked product is assigned into the collection
Checked product does have the quantity
Provide examples, sku: SKU1225114
Additional details: When accessing the product directly via a deep link, the product displays correctly. This issue is occurring on both the webstore and the mobile app.