Facebook and Instagram Business Page Error Going Live
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Bethany Honeycutt
We are currently seeing an issue where Videeo, VFS, and Core shops that have Facebook Business pages connected to Instagram Business Pages, are not being displayed when attempting to go live. They do not display in CS Admin > Social Setup > Facebook Pages, and are not listed in the dropdown in Videeo/VFS. In CS Admin, if a shop had previously selected their FB Business Page that is connected to an IG Business page, we are seeing the error below. We are still investigating this but there have been no recent changes on our end
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Marili Morales
I have lost 4 days of sales because of this issue, just as I started back on CS.
M
Marili Morales
How long until issue is resolved? I do all my sales on Facebook and Instagram and neither is linking to my CS. Please look into this.