Shop: The Ladies' Room

This shop uses Square.

Issue: Shop is having issues swapping out product photos since NPS launched. Example is SKU EF17A2 (High Summer Tank). Photo is updated in Square, not showing in Media for the product, however IS showing on the mobile app. Shows on desktop website only if cursor hovers over the product, but not on the actual product page. Correct photo the shop wants featured is the photo of the brunette girl in jeans. Also unable to update the featured video from live sale. I've tried switching it and saving multiple times, and it doesn't change. Screenshots below of correct photo showing on app but not in Media. I have a video of the website but unable to upload.