What is the shop or customer experiencing: The shop is reporting an inventory discrepancy for a specific item (Heels/SKU: C-clearheel). Although the audit logs indicate that 2 units were successfully added back to the inventory, the POS system reflected a starting count of only 1 unit when the team scanned the item for removal. The discrepancy appears to have occurred prior to the POS scan, as the system failed to recognize the second unit despite the 'add back' log entry.
What is the expected behavior: The system should maintain an accurate real-time inventory count of 2 units prior to the POS transaction. Upon scanning the item at the POS, the starting inventory should have correctly reflected the 2 units known to be in stock, rather than defaulting to a starting count of 1.
What error messages are there: No, error messages.
Did you replicate: N/A
What settings were checked: Inventory logs of the item and shop logs.
Provide examples, sku, order #, customer names, and screenshots where possible: SKU: C-clearheel (Variant 7.5)
Created by Shabab Anwar
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