What is the shop or customer experiencing:

The shop identified a discrepancy between Report 10 and the Main Report Overview. Specifically, the "Inventory Retail Value" within the Inventory Overview (Real-time) on the Main Report is higher than the value reflected in Report 10.

What is the expected behavior:

The value in Report 10 should be larger than the value in the Main Report Overview. This is because Report 10 displays total "On-Hand" inventory, whereas the Main Report Overview (Inventory Retail Value) should only reflect the retail value of "Uncarted" items.

What error messages are there:

No error messages; this is a data discrepancy issue.

Did you replicate:

Yes. The behavior was replicated and confirmed within the shop’s account.

What settings were checked:

Reviewed Report 10 data.

Reviewed the Main Report Overview metrics.

Manually calculated the values to confirm the discrepancy.

Provide examples, sku, order #, customer names, and screenshots where possible.