What is the shop or customer experiencing?

Issue: Products are missing from individual search results on both the website and the mobile app. However, the items are correctly displayed within the "What's New" collection.

What is the expected behavior?

Once a product is successfully published, it should be immediately searchable and visible via the search bar on both the web and app platforms.

What error messages are there?

None / NA (The system returns "No results found" rather than a hard error code).

Did you replicate?

NA

What settings were checked?

Verified that the products are fully published and active for both the website and app sales channels.

Attempted to manually search for the items by their specific names/SKUs on both platforms, confirming that they return zero search results despite being active.

Provide examples, sku, order #, customer names, and screenshots where possible:

Affected SKUs: 517-SS-063026, 521-SS-062926