Meta Business Extension disconnected without shop log record
B
Bloomly Digital
What is the shop or customer experiencing:- The shop's Meta Business Extension was disconnected, and the merchant wants to know the exact date, time, and root cause/reason behind the disconnection.
What is the expected behavior: Clear visibility/logging when a critical integration disconnects, or auto-reconnection/stability without silent dropping.
What error messages are there: N/A
Did you replicate: N/A
What settings were checked: Navigated to Social setup > Meta Business Extension.
- Audited Shop Logs for disconnection timestamps and root-cause events.
Provide examples, sku, order #, customer names, and screenshots where possible.N/A