What is the shop or customer experiencing?

When customers click the payment link (Pay URL) in claim emails, they are only presented with PayPal as an option (or redirected to their account page instead of the proper checkout flow), and the "Place Order" button is missing. If customers manually navigate to their cart directly, all enabled payment methods display and function as expected.

What is the expected behavior?

Clicking the email payment link should route customers directly to the active checkout page displaying all available and configured payment methods, along with the "Place Order" button.

What error messages are there?

N/A (No explicit error messages are displayed).

Did you replicate?

Yes. Replicated via testing and verified using screenshots provided by the shop comparing the email link landing page versus the standard cart checkout. The link in the email template points to an outdated path, failing to direct to the proper checkout flow.

What settings were checked?

Payment Gateways: Reviewed active gateways in the shop settings (Stripe is connected; CommentSold Payments is currently pending verification).

Email Templates / URL Structure: Checked the payURL configuration in the shop email templates, which currently generates SHOPURL/pay/{id} rather than routing to cart page