What is the shop or customer experiencing?

operational issue where CSV exports are not appearing in their dashboard under the Completed Exports list, despite successfully initiating the export process. Additionally, the shop noted they cannot export files.

What is the expected behavior?

When a product CSV export is initiated, the exported file should generate and appear in the Completed Exports tab so the shop can download it.

What error messages are there?

None. The shop reported receiving no error messages when attempting the exports.

Did you replicate?

Yes. Tested on the test account and faced the same issue, where files failed to export.

What settings were checked?

The Completed Exports tab/list was checked, confirming that the last successful export displayed occurred on October 1st.

Examples, SKUs, Order #, Customer Names, and Screenshots: NA