What is the shop or customer experiencing? The customer is unable to sort products on the website's product grid because the sorting drop-down menu is unresponsive or not functioning properly when clicked.

What is the expected behavior? When a user clicks or interacts with the sorting drop-down menu (e.g., sorting by "Price: Low to High", "Newest", "Popularity"), the menu should open, allowing a selection.

What error messages are there? No explicit error messages are visible

Did you replicate?No,

What settings were checked: The Site creator