Product Images Deleted
N
Neha
What is the shop or customer experiencing- Product photos and variant-specific images are randomly disappearing after saving, affecting both the backend dashboard and the mobile app view. This is a recurring issue (reported three times).
What is the expected behavior- Product and variant images should remain permanently saved and visible across both the backend dashboard and the mobile app after publishing.
What error messages are there- NA
Did you replicate- NA
What settings were checked- Product media uploads and variant image attachments.
Dashboard rendering and app sync status after publishing products.
Provide examples, sku, order #, customer names, and screenshots where possible. SKUs: BB265, BB123, BB110, BB297
Photo Viewer
View photos in a modal