What is the shop or customer experiencing?
Live replay videos are not appearing on the mobile app (specifically on iOS).
What is the expected behavior?
Published live replays should be visible on the mobile app for customers to view.
What error messages are there?
NA
Did you replicate?
Asked the Shop to unmark and check the checkbox again to post the replay to the App.
What settings were checked? Yes, checked on the iOS App after force-closing and re-checking. (Note: The replays were appearing on Android, but missing on iOS across multiple pages).
Verified that the "Post Live Replay to Mobile App" checkbox was toggled on.
Checked the Live Sale Replay Max Age setting (set to 30 days; the live replay aging from 2026-09-15 15:08:54 falls within this window).
Examples, SKUs, Order #s, Customer names, and Screenshots:
Replay Names: C+D Looks!, ERIMISH: Fl Tour!, GIFTY Things!