What is the shop or customer experiencing? Shop came to refund the order as they were not able to. When shop is trying to refund the order by the refund product button which comes up after initiate return option. Then the refund amount is showing as $28.91, however if we check the refund amount on the refund order button which is just below the refund product button. It's showing the refund amount as $29.90
It's showing two different amount in both refund options.
What is the expected behavior? The refund amount must display correctly when the shop attempts to process a refund.
What error messages are there? Showing : Refund order amount exceed if refunding from refund product option.
Did you replicate? Yes, replicated on shop account and found the same issue. And shop not able to refund the order from Refund product option as it's showing refund amount exceed on it, as it's showing $0.01 extra on it.
What settings were checked? Orders/fulfillment tab >> Searched and opened the order >> Initiate return button >> Then tried on Refund product button and refund order button.
Provide examples, sku, order #, customer names, and screenshots where possible. Order ID: 18579
Created by Neha
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