reg. price showing when the product is on sale in multiple locations | Voters

reg. price showing when the product is on sale in multiple locations

complete

Melissa Warner

When an item expires from a customers cart it goes back to showing the regular price vs the sale price. Also- the waitlist is the same- shows regular vs sale price . Also when the items is in their cart it shows the full price but the total reflect correctly with the sale prices

December 4, 2018

Ben East

marked this post as

complete

This has been completed and released.

Melissa Warner

Under abandoned items need to reflect sale price. Customers see the original price and are not adding back to their cart because they dont think it is on sale anymore.

Donna Lynne McCoy

Melissa Warner: it has not been fixed

Ben East

marked this post as

in progress

We're working on this

Melissa Warner

Pending Revenue also shows "regular" price and not the sale price

Melissa Warner

The live helpers also reflect the "retail" instead of "sale" price

Melissa Warner

Also, on the FB messenger notification it is NOT showing on there either when it is on sale.

Melissa Warner

On the dashboard- pending revenue that shows dollar amount in carts is reflecting retail price, not sale price. Also, in the shopping cart tab it shows full price, not sale price.

Melissa Warner

When you remove it from the cart the full price shows- leaving the customer less likely to add it back to cart.

Melissa Warner

Items retail is $19.50 but on sale for $12.