Sales Tax Not Charged on Texas Order
K
Katie Hartner
What is the shop or customer experiencing?
-The shop reported that tax was not charged on Order #8561.
What is the expected behavior?
-The order #8561 was supposed to be charged for the tax.The shipping address on the order is located in Texas, where sales tax should apply based on the store's tax configuration.
What error messages are there?
- NA
Did you replicate?
-Unable to replicated
What settings were checked?
-Checked address and customer logs to confirm if customer has carted the product on tax free weekend.
Checked all 4 products of the order have a tax code.
No changes made to tax settings from the shop since 2020 as per information shared by the shop.
Provide examples, sku, order #, customer names, and screenshots where possible
- Order number #8561