Shopify Product Image Sync Failure
Vikas Kaushik
What is the shop or customer experiencing: Product images synced from Shopify are failing to display on the CommentSold (CS) Dashboard and during live sales, despite images being present in Shopify and visible under CS media.
What is the expected behavior: Synced products from Shopify containing media should automatically display images across the CS Dashboard, live sales without requiring manual image re-uploads or manual pre-live posting.
What error messages are there: "This product will be skipped only products with images can be posted to the app"
Did you replicate: No
What settings were checked: Product details and product media settings in both Shopify and CommentSold.
Manual product sync from the CS Dashboard.
Modifying product titles and descriptions in Shopify to force a re-sync.
Webstore and mobile app posting statuses.
Provide examples, sku, order #, customer names, and screenshots where possible. : NS7810 and it is happening with multiple products shared screenshot below
Photo Viewer
View photos in a modal