Square: Refund Shipping
L
Lindsey Schocke
Merged in a post:
Error when Refunding Shipping
When refunding an order that paid through Square, Shop is getting "invalid source" error when choosing the refund to source. The shipping amount then changes to $0.00, but a refund of the shipping did not go through.
Support was able to duplicate this with a test order and pictures below.
L
Lindsey Schocke
Merged in a post:
Shipping Cost Missing from Refund Amount - Square
A
Abbey Weber
Shop refunded order #380 to customer, but shipping cost did not refund properly. Shop is having to manually refund the $5 for shipping in Square. ZD ticket# 101824
DownMemory Lane
And the shipping charges were not refunded to my customer