Unable to log in to FaceBook from Shop: Session expired error
complete
Customers are getting a session expired error message, on Android and iPhones, when clicking a link from the FaceBook Page (or comment response).
Session expired. Please log in again.
For an Android phone, the customer can turn off the FaceBook mobile browser option and force their phone to use the external browser using the steps found here:
For Apple phones, the customer can click the three dots at the top right and choose "open in safari" to get out of the FaceBook browser, as a workaround.
Melissa Warner
complete
This has been resolved thanks for reporting it. :)
Chelsea
Shop: blushingcactusboutique is experiencing this.
Chelsea
Shop: shoprgb
When customers click the shop link in Facebook, they get the login with Facebook option. Then it goes back to Facebook and not the shop url.
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Lindsey Schocke
Merged in a post:
Account page glitching and kicking users off during registration
Jaclyn Sanborn
Shop: macyreneesboutique is reporting on mobile devices customers are getting session timed out error and shaking glitching screens when registering, and viewing their cart to check out. Some users are kicked off the site. One user's device reported is Samsung galaxy S9 on chrome
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Lindsey Schocke
Merged in a post:
Iphone users unable to confirm account - customers receive "Session Expired" error.
K
Khal Mansoor
Iphone users unable to confirm account - customers receive "Session Expired" error.