What is the shop or customer experiencing:

• The shop is encountering an issue when attempting to create and purchase UPS shipping labels for orders in the fulfillment section, preventing them from shipping via UPS

What is the expected behavior:

• The function should allow the shop to successfully quote rates and purchase UPS shipping labels for their orders in the fulfillment section when UPS preferences are selected.

What error messages are there:

• "Error quoting label. No rates are available. Error creating shipment"

Did you replicate:

• No, we do not have a scanner for UPS fulfillment.

What settings were checked:

• Checked the CS Dashboard >> Fulfillment >> Orders >> Fulfillment weights.

• Checked the company name for any spaces.