Shiva Pal
  • Confirm there are not already settings or features that do what the shop is asking for:- Confirmed. Currently, CommentSold only supports manual force resyncing on an individual product/variant basis. Bulk inventory count updates from Shopify only sync automatically during the scheduled nightly sync; there is no existing button or setting to trigger an immediate, full-catalog sync on demand.
  • What does the shop want the product to do:-The shop wants a "Bulk Force Resync" button (or a "Sync All Inventory" option) that allows them to immediately push and synchronize all updated inventory quantities from Shopify to CommentSold in real time, rather than having to resync items individually or wait for the nightly sync.
  • Why/how would it improve sales or efficiency:- During live sales, the shop needs accurate, real-time inventory counts available immediately after making updates in Shopify. Waiting for the nightly sync causes items to be missing or inaccurate while broadcasting live, resulting in lost sales, overselling, or confusion. Manually clicking into each product variant to resync individually takes excessive time and disrupts preparation for live shows.