Messenger - Message Customers Directly From CS | Voters

Messenger - Message Customers Directly From CS

under review

Stacy Sampson Murdock

I think it would be awesome if I could message customers from commentsold. Even if I clicked on a customer and it was able to directly send me to messenger to message them. :) Thanks!

March 15, 2019

Lindsey Schocke

Merged in a post:

message customers directly

Amy Breaux

when customers do not have their fb messenger enabled can we make a way to message them directly somehow to tell them to do it? I have so many I have to follow behind to check their account after they comment because they can't get invoices!

February 18, 2021

Brandon Kruse

marked this post as

under review

Brandon Kruse

What if you could not necessarily see responses, would that be ok? Stacy Sampson Murdock Lorie Thomas Danielle Nicole Rachel Phillips ?

Long story short, we can SEND messages, but it's hard for CS itself to see the reply

Rachel Phillips

Brandon Kruse: I would be ok not seeing replies but it’d be great to be able to see what we sent, how many received it, etc.

Danielle Nicole

Yes I agree on this and it would look more professional

Lorie Thomas

Amazing idea!!

Rachel Phillips

I agree! I love being able to send out the LIVE blasts, but I would also love a way to be able to see past messages sent, times, maybe even how many were viewed. If that is even possible.