Confirm there are not already settings or features that do what the shop is asking for. There is no setting where customers can receive notifications for local pickup such as unfulfilled, processing, shipped OR ready for pick up delivered OR picked up.

What does the shop want the product to do? The shop wants an automated notification system tailored specifically for local pickup orders that updates customers at every critical stage of the fulfillment lifecycle. The system needs to send alerts when an order is:

Unfulfilled / Processing: Confirms the order is received and the team is actively putting it together.

Ready for Pickup: Alerts the customer that their items are packaged and waiting for them.

Delivered / Picked Up: Sends a final confirmation or thank-you message once the customer walks out the door with their items.

Why/how would it improve sales or efficiency? Eliminates Post-Purchase Anxiety: Clear communication builds trust. Customers are much more likely to choose local pickup again if they feel informed throughout the entire process rather than guessing when to drive to the store. The "Ready for Pickup" notification is a high-open-rate touchpoint. Without clear notifications, customers often forget to pick up their orders promptly. Timely "Ready for Pickup" alerts ensure quicker turnarounds, preventing uncollected inventory from cluttering the shop's physical space.