Shipping: Add Third Party Tracking Number | Voters

Shipping: Add Third Party Tracking Number

Maegan Beaton

Ability to add tracking number for shipping when the label was created outside of CommentSold, so that both us and customers have a reference!

Add the Tracking Number to both the Orders tab in CommentSold and the View Order History option on the customer's view on the account page.

September 13, 2018

Adam

Happy 5 year anniversary for this request!

Heather Eubanks

also requesting this again! I did in 2022 and back for a 2nd request please

Lori Zold

This has been a request for 3 1/2 years. Can we get this please?

Heather Eubanks

agreed! this would make many customers happy

Julie

Shop StyleVibe states that as a great deal of their items are handbags, they go through Fedex for better shipping rates. They would love the option to be able to enter a 3rd party tracking number without having to make a note on their order, and for customers to be able to see this information in their accounts.

Angelica Broady

Frou Frou would like this option as well. They use ShipStation and when labels are recreated, it doesn't automatically pull the updated tracking information over.

Kim Dawson

Sometimes we have to Fed Ex Items and adding the tracking to CS would be a great customer feature.

Rose Girl

It looks like this was requested almost 3 years ago. Heres one more vote. This is an ecommerce standard feature.

Blushingcactusboutique

Yes we need this! Since we can’t create flat rate labels from within CS we often have to copy and paste the tracking in notes on our end but the customer doesn’t get to see that and has no tracking on their order unless we send an email or something

Portia Hall

Yes Please. I use PayPal and it's so much easier to just add a tracking number and an email is sent to them. It's more work to have to create a separate email to send tracking info to customers.

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