Shipping: Exclude Free Shipping from certain products
under review
Jack-Tina Peffer
I want to vote for the change too. I paid $45 to ship a bogg bag and had $20 set as the custom shipping and she got free shipping. Only choice is to not offer free shipping. This really needs to change. I am quite upset. I am voting for the change that allows items to be excluded from free shipping.
Tanya McBurney
I was just talking to support about this and it is a huge need. There are going to be products that fall outside the configurabilty provided in the product.
I have shipping set to $7 for the first item, +$1 for each additional to a max of $15 and free shipping on orders over $75.
If I have a saddle to sell, it is going to cost me $50-70 to ship. I'd like to be able to override those shipping settings and have shipping at $60.
On the other side of the spectrum, if I am selling a sticker, I don't want the customer to be charged $7 for shipping, I'd like to be able to set it to only charge them $2 shipping.
In my mind, this is a place in the product to set a shipping price, and a checkbox to specify whether or not this shipping price should ignore the free shipping threshhold and shipping settings.
An issue to think through there would be additional items in that cart and how to handle shipping cost for the entire cart. Maybe you use the $1 for each additional item (that i configured) - the shipping cost would be the custom shipping prices for the items in the cart plus $1 for each item (configurable) in the cart without custom shipping prices.
At any rate, solving this issue is a top 3 priority for our shop. We lose a lot on shipping and customers are always complaining about overcharged shipping on small items (Which we refund back in store credit today).
a
allison greenberg
Agreed! Free shipping over a certain dollar amount should not override set shipping prices on products.
B
Ben East
under review
What if you had this setting enabled and when you specify a price on a product it ignores all free shipping mechanisms?
I'm pretty sure this doesn't ignore free shipping offers right now.
B
Ben East
Mandy Holker Kristie Belton Lesley Horner Blushingcactusboutique
J
Jenna Johnson
Ben East: we have products that are just much much heavier and cost double to ship, being able to exclude them in particular would be amazing!
B
Blushingcactusboutique
Ben East: yes! That would totally work!! Currently the free shipping trumps this feature
Kristie Belton
open
B
Blushingcactusboutique
Yes! We would love this on some items we don’t want to offer free shipping in the first hour for! We need to be able to exclude small accessory items as well from the free shipping in the first hour so our prices don’t look outrageous if we build shipping into the cost on those
Mandy Holker
This request is similar to another where certain items you can enter a different shipping rate.