Cards getting decline | Voters

Cards getting decline

Audrey Fay

Issue: Customer card getting decline while checkout

Customer Name: Tammy Martin, Stacie Fredrich,

Created by Shubham Kataria

July 24, 2025

Melissa Warner

This was a temporary Stripe outage- They have acknowledged the issue and it is now resolved - We will continue to monitor the issue on our side as well.

Tony Hrbek

Lost a LOT of revenue this evening. Had at least a dozen customers who couldn't check out...and those were just the ones complaining in chat. I'm sure there were more. Frustrating. :(

Melissa Warner

Tony Hrbek: Our sincere apologies for the Stripe outage - This should now be resolved. We are waiting on an update back from Stripe as to what caused the issue.