CTL- Getting no rates returned when using a poly for Canadian address | Voters

CTL- Getting no rates returned when using a poly for Canadian address

complete

Matt Wells

Shop is getting no rates returned for shipping when using a 12 x 12 poly for some orders. Address is Canadian.

Bethany Honeycutt

updated the status to

complete

The team confirmed the issue causing the "No rates returned" error when purchasing shipping labels has been resolved on our end.

Please let us know if you have any new reports.