CTL - Sezzle Orders Not Going Through/Canceling
complete
(Term) Ashley Cripps
Customers are saying that it appears the sale goes through but when they check orders the order is not there and the items are back in their cart.
Some customers are saying it initially appears the order has gone through multiple times but when they check back there is not an order and the items are back in their carts.
K
Khal Mansoor
This happened again for Deep South Pout (customer Kristin Dekoster).
Madeline Wareing
complete
A fix for this has been deployed! Please let us know if your shoppers experience an issue but we expect things to be working normally.
Madeline Wareing
in progress
The team is working on a hotfix for this issue that we hope will be deployed shortly!