CTL- Shopper has a $0 credit in cart and it errors checkout out for the shopper with Something went wrong, lease try again | Voters

CTL- Shopper has a $0 credit in cart and it errors checkout out for the shopper with Something went wrong, lease try again

complete

Matt Wells

Shop had a shopper that kept getting the something went wrong error and we noticed there was a $0 credit in the cart. Once that was removed by the shop the shopper was able to checkout on her phone.

August 26, 2025

This post was marked as

complete

Bethany Honeycutt

marked this post as

in progress

The team is working on a fix for this issue - work around is to remove any negative credit values and proceed with checkout