What is the shop or customer experiencing: When shop adding team member with option "Copy to new user" getting the error

What is the expected behavior: it should be work

What error messages are there: "Something went wrong.

Request ID: 2d245d17-00eb-4993-baa6-c4325e93fd8c

Error ID: a26d5a86f4794f87a9dc50192b708295"

Did you replicate: replicated in sandbox account and getting the same error

What settings were checked:

Checked normal way is working with "add new user"

Checked email is not added which is she trying to add

getting the error with any permission