What is the shop or customer experiencing? Shop is trying to generate the Fit videos from Live History but there is no option showing Generate AI Clips from the three dots under Live History, However, the sku's are showing more than 30-40 seconds on live.
Also we found the clip which is already generated for an item from Live Replay is not showing in AI Tools.
What is the expected behavior? Shop must have an option to Generate Fit videos under Live History section
What error messages are there? NA, there is no error message
Did you replicate? Yes, we have tried to replicate it by going Live History>>Click on 3 dots>>There is no option showing to Generate AI Clips. However, it is a recent live of January, 26 month.
Also we checked the AI Tools Tab>>Search the Live under Filter By Live Replay and select specific live Tuesday Night LIVE with Devan! 1.13.26 the Fit video is not showing for an item for which the video is already generated and showing in Media Gallery.
Also when we check the AI Tools Tab and select the specific live: Tuesday Night LIVE with Devan! 1.13.26 the Fit Video is not showing which is already generated for an item even if they have an stock.
What settings were checked? Checked the items were show on live for more than 30 to 40 Seconds.
Provide examples, sku, order #, customer names, and screenshots where possible. sku 48240-2485-DB and Live Name: Tuesday Night LIVE with Devan! 1.13.26
Created by Tanya Singh
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