Unable to offer a particular product while creating BOGO coupon.
L
Linda Winfield
What is the shop or customer experiencing? The shop is trying to create a BOGO coupon by selecting products from any selections and offering a particular product, however while adding a particular product they are getting an error “ No data available”. However, when I tried to enter a different product it got added without any error. Also, Both the products are Shopify products.
Expected Behavior: When searching for or selecting the product "Free Freshie w/ $50+ Freshie Order," the system returns a "No data available" validation error
The system should successfully find and attach any active product to the BOGO discount regardless of the specific SKU selected.
Did you replicate? Yes, we tried to replicate on Shop’s Dashboard and getting the same error as the Shop does
What settings were checked? We have checked the product they are trying to add, and also tried to replicate on our end as well. However, we have provided a workaround to Shop by suggesting to them that they can add this product into a particular collection and select that collection while creating a coupon.
Provide examples, sku, order #, customer names, and screenshots where possible. Product Name : Free Freshie w/ $50+ Freshie Order/ SKU 41385994420301
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