Unable to purchase label Getting Error "Error purchasing label: USPS ship is not an available carrier"
complete
A
Amber Smith
What is the shop or customer experiencing: The shop is encountering an issue when attempting to purchase shipping labels via the USPS Carrier under the fulfilment tab by scanning the Packing slips
What is the expected behavior: The shipping label should be successfully created and purchased.
What error messages are there: “Error purchasing label: USPS ship is not an available carrier.”
Did you replicate: Unable to replicate this, since it's happening when shop's scanning the packing slips under the Fulfilment Tab.
What settings were checked:
Checked shop using Commentsold Shipping
Checked shop trying to purchase the labels in combine orders
Checked it’s happening with few specific orders
Provide examples:
Orders number: 251217, 262166
Additional details: This problem occurs specifically with combined orders packing slips. If the label is purchased manually from the individual order, it works as expected.
B
Bethany Honeycutt
marked this post as
complete
This issue should be resolved - please let us know if you have any further trouble with label purchasing